Refund and Return Policy for MedicineBiblio

At MedicineBiblio, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase, please contact us within 7 days of your purchase and we will do our best to address your concerns.

Refunds are made only if the product is proven to be defective by sending valid documents and you do not have access to the product, the refund period takes 1-2 working days. If you make a mistake in buying your product, we can only offer an alternative product for purchase and we cannot refund the product amount.

1.Refund Conditions

Refunds are only available for digital products purchased from our website. To be eligible for a refund, you must have purchased the product directly from MedicineBiblio, and the product must not have been opened or used.

2. Return Process

To initiate a refund, please contact us via email at support@medicinebiblio.com with your order number and the reason for the refund. We may ask for additional information to help us understand the issue. Upon receiving your request, we will review it and issue a refund if it qualifies.

3. Refunds

If your refund request is approved, we will process the refund to your original method of payment within 7 business days.

4.Non-Refundable Items

Certain digital products are non-refundable, such as e-books and other digital content that has been opened or used. We will indicate on the product page if a product is non-refundable.

5. Changes to This Policy

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no security measures are completely foolproof, and we cannot guarantee the security of your information.